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Warranty & Returns

The manufacturer's limited warranty is 12 months from the date of purchase, with the customers original proof of purchase (Required), allowing for repair or replacement. It does not start from the day of installation. We do not warranty items purchased through private party sales or auctions as these are not authorized dealers. Additionally, we provide a 30-day money-back policy on all unopened or non-damaged product when purchased through Baton Labs. There will be a 15% restocking fee; shipping is non-refundable. International, customs and other fees are the responsibility of the purchaser.

ALL RETURNS REQUIRE A RGA NUMBER in order to be accepted. There are no exceptions.

To save you time and money prior to requesting a return, thoroughly read our on-line troubleshooting guide.

We do not automatically replace or repair a unit if it is found to be abused, misused by the user, working properly or out of warranty.

Once a RGA is approved and a number is processed, you will be notified by phone or e-mail. The customer is responsible for the shipping costs to return.

For further details see Warranty in the PDF page or contact Baton Labs, Inc.

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Please Read Before Purchasing

Since there are many applications available, we strongly recommend that you test and evaluate the PriorityStart! thoroughly for your specific application along with any aftermarket equipment installed before purchasing in bulk.

  • Your billing address MUST match your credit card or the item will not ship!
  • If you have any difficulty ordering online, please call (800) 780-8276.
  • P.O. Boxes can not be used as a shipping address.
  • Departments: We do accept purchase orders (PO's); please call.
  • You do not need to enter your Tax ID number outside the State of Washington.
  • Resellers and Dealers ONLY: Please CALL for all purchases; do not order online.
  • If you continue with the online purchase, all prices are final!
  • Shipping days are Monday & Wednesday; Rushed orders are no longer available online.

Curious if your PrioirtyStart! unit is under warranty?

Please use this Link by clicking HERE

Date Stamps must be within the Limited 1 Year Manufacture Warranty Code
and a copy of your Original Customer Date of Purchase will be required
before a return or evaluation is authorized